Help Centre
Frequently Asked Questions
Where can I buy LIBERHAUS products?
LIBERHAUS products are sold and shipped through Amazon, with fast, tracked Prime delivery and Amazon's buyer protection. Visit our Amazon store →
What are your products made of?
It varies by product — food-safe stainless steel on the shears and cutters, BPA-free plastics on the straws and molds, and durable embroidered fabric on the patches. Each material is chosen for the job the tool does.
How long do they last?
Built for repeated everyday use — the steel tools resist rust, the plastics are BPA-free, and a few simple care steps keep everything working. See Warranty & Care.
How do I clean and care for them?
Wipe with a soft, damp cloth and dry to avoid water spots; avoid abrasive pads and harsh chemicals on finishes. Full guidance is on our Warranty & Care page.
How fast is shipping and how much does it cost?
Shipping is handled by Amazon. Most items are Prime-eligible with fast, tracked delivery; exact speed and cost are shown at checkout on Amazon. See Shipping & Returns.
What is your return policy?
Returns follow Amazon's standard return window and are managed through your Amazon account. Details on our Shipping & Returns page.
Is there a warranty?
Yes — we stand behind our products against manufacturing defects. See Warranty & Care.
Do you offer wholesale or bulk orders?
Yes — for retail, hospitality and bulk orders, see our Wholesale page, or email collaboration@liberhaus.shop.
How do I become a partner or creator?
We collaborate with creators through Amazon's Creator Connections programme — see our Partners page.
How do I contact you?
Use our contact form or email collaboration@liberhaus.shop.